Bicycle Shadow

A print unique view of a bike from an original watercolour painting. Inspired by the life in Central America. Painted from an original photograph taken by the artist. Wonderful for anywhere a calming fresh piece of art would be enjoyed.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

* Gift cards

* Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at jinseiphoto@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at jinseiphoto@gmail.com and send your item to: 1623 Cunningham Way SW, Unit 11, Edmonton, AB, T6W 0V8, Canada.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 1623 Cunningham Way SW, Unit 11, Edmonton, AB, T6W 0V8, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Prints are sent with Canada Post and item tracking is available. The post usually takes 7 to 10 working days from shipping date.

Shipping within Canada is Free. A flat rate of $15.00 CAD for International shipping applies.

All Prints are unframed and sent packaged to protect the product. All prices include packing and postage worldwide.

Please Note: once we send out your print it is in the hands of the postal service; please contact the postal service in your country with your registered post number or check the tracking feature on their website to get more info on the location of your package.

The timeframe listed above are estimates and it sometimes arrives sooner or takes longer depending on customs or the postal company in your country. Postage is included in the cost of all items and is not calculated separately.

Please Note: customers pay for any custom charges, duties or taxes charged to them by their country WE ARE NOT RESPONSIBLE for incorrect shipping addresses.